Program Update – Monday 3 December


In this Update

    • Catch up from Still Others
    • Meet our newest board member
    • Support available as we transition to the Australia Territory
    • Meet Christina Walker, HOD Brand and Marketing

And more!

Still Others

It’s official! The Australia Territory was launched by General Brian Peddle and Commissioner Rosalie Peddle, international leaders of The Salvation Army.

It’s been an incredible weekend at the Still Others event, including the official launch of the Australia Territory.

If you weren’t able to attend, you can watch the daily summaries here:

Wednesday & Thursday:




You can also read about the week’s events at

Meet our newest Board member

Ms Felicity Natoli has been appointed to the Australia Territory Board, which completes all inaugural Board appointments.

In addition to being a soldier and leader of the Children’s Ministry at the Hobart Corps, Felicity is a qualified lawyer and currently Group Senior Manager at the Australian Securities and Investment Commission (ASIC).

Throughout her career, Felicity has worked as a lawyer in both private practice and the corporate sector. Her other roles include Manager of The Salvation Army Prison Support Service and Teacher/Gallery Interpreter at the National Maritime Museum in London.

Felicity’s tenure on the Board commences in February 2019.

Check out Others magazine for more information on The Australia Territory Board of Governance and its members:

Aged Care

We are excited to announce that the last piece of the National Aged Care Enterprise is now in place as all aged care facilities in Australia are now under the same banner. Richard de Haast, National Director of Aged Care welcomed James Barker House and the Victorian Community Care team into The Salvation Army Aged Care Services.

Chat with Lyn – Wednesday 12 December

The last Chat with Lyn for the year will take place on Wednesday 12 December 2018 at 2 – 2.30pm AEDT at

Chat with Lyn is an interactive, live web stream where Lt Colonel Lyn Edge answers questions from around Australia. There are three ways to join the chat:

  • Livestream website – Visit to join the session. If you want to ask questions during the session, please register first with Livestream (Chat with Lyn – Instructions to set up Livestream.pdf)
  • Facebook – Visit at 2pm to join the Facebook Live session. Please note you need a Facebook account to join.
  • Telephone – Dial 1800 468 102 and use the meeting access number “579 171 022” to join the teleconference. Please note you will not be able to ask questions through the teleconference.

If you’re not available on Wednesday, you can watch it later on livestream

Feel free to send any questions in advance to or before the end of the day on Monday 10 December 2018, or ask them during the live stream.

Christmas Campaign with Coke

The Salvation Army are once again partnering with Coca-Cola for our Christmas campaign. Coca-cola has donated $500,000 to support the thousands of individuals and families that come to the Salvos for support each Christmas.

We are also setting off on a nation-wide Secret Santa in the famous Coca-Cola red truck to travel to regional communities and spread Christmas cheer.

Learn more about the journey here:

IT continuous improvement

IT’s ‘Refresh Virtual Server Environment’ project has been successfully delivered as part of the Enterprise Project Management Office (EPMO) project portfolio.

The project reflects IT’s commitment to continuous improvement and saw the revamp and upgrade of supporting infrastructure for 138 AUE servers, with all AUE servers relocated to the new platform.

Amarnath Kondepudi, EPMO Project Manager and Project Lead said, “We now have a brand new platform for operating IT applications in AUE. While users may not see anything different, the system is more modern and powerful, which will perform better and be more reliable. It also provides us with a healthy, stable foundation for moving towards the cloud, which is our goal in the next two to three years.”

Other project team members were: Kamal Samaranayaka (Technical Lead) and Vishwas Nomula (Technical).

Chief Information Officer, Craig Tucker commended and congratulated the team for delivering the project.  “I’d like to give thanks and appreciation to Amarnath, Kamal and Vishwas as their work has been outstanding, especially completing the project ahead of schedule and under budget.”

“The EPMO works across all departments and divisions to make sure that key projects are delivered well and aligned to the national strategy. Amarnath and the team have done a fantastic job in delivering this piece to get the best outcomes for the organisation,” said Peter Houlihan, Head of the EPMO.

Coming soon… national email addressees

Early in the new year, IT will roll out a standard national email domain for everyone who has a Salvation Army email address:

The roll out will coincide with the launch of new branding guidelines, now that we are the Australia Territory.  More details will be communicated later, but until that time please hold off on ordering any new items that contain email contact information such as business cards.

Supporting our people through the transition

Transformation Update

As we approach Christmas and the end of the year, the last edition for 2018 of the National Transformation Update will be on Monday 17 December 2018 and the first for 2019 will be on Monday 21 January 2019.


The Australia One mailbox will be monitored until 21 December 2018, then resume in 2019 from 7 January.  The mailbox is the one-stop shop for all queries relating to navigating the Australia Territory. You can email the team using the following addresses: or

Transition Operations Guide

A Transition Operations Guide will be available before the end of the year and will provide key information and contacts to how things will operate as part of the Australia Territory.  Watch this space.

HOD Profile: Christina Walker

Meet Christina Walker, Head of Brand and Marketing at The Salvation Army

You are the new head of Brand and Marketing, what does your role entail?
My role, and role of this new national department, is to raise awareness and positive sentiment for our mission through connecting and engaging with the hearts and minds of individuals and communities.

What does The Salvation Army mean to you?
For me, the heartland is people helping people, transforming lives. That’s why I joined.

What is your history in Brand and Marketing?
I’ve been blessed to work in many Head of Marketing and Brand roles across many industries including banking, superannuation, fast moving consumer goods (FMCG) and not for profits and in many countries including Singapore, Malaysia, Thailand, South Africa and Australia.

Do you have any moments since you’ve joined The Salvation Army that you’re especially proud of?
I have a feeling my proudest moments are yet to come

What do you do in your down-time?
As much as I can, I spend time with family and friends. Then of course there is gym, walking, and the never ending quest to keep up to date with changes in customer trends, brand, digital marketing, and the world at large.

What are you most excited for in the new territory?
Harnessing our people and the power of our brand to transform Australia, one life at a time.

What is your favourite film?
Hmmm…maybe Pride and Prejudice – the old one with Greer Garson and Sir Laurence Olivier. The TV series by the same name is also one of my favourites.

Describe yourself in three words
Caring, optimistic, thoughtful.

Is there anything you’d like to say to the whole of The Salvation Army?
I’m excited that I’m here working with you to help people and transform lives.

Subscription reminder

Do you know someone who would like to receive the National Transformation Updates? All Salvos are encouraged to subscribe at:

Stay in touch 

You can keep up to date with the latest news and information about the national transition program by visiting our website (, or via Others magazine ( online or in printed copy).

You can also contact us directly through our mailbox:

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