HoD Profile: Craig Tucker

Introducing Craig Tucker, Chief Information Officer and Head of IT.

What does working at the Salvos mean to you?
It’s an opportunity to work somewhere that’s nationally and internationally recognised as a place that does good, as an organisation that makes a real change in the lives of the people that we help.

What’s your key focus as the Chief Information Officer (CIO)?
To truly transform the technology offering we have at the Salvos by making new technology and platforms available to our people. I’m particularly thinking of ways to enable our corps and volunteers, not by disrupting what they do, but by allowing technology to help enhance what they already do.

What’s your history working in IT?
I’ve been with The Salvation Army IT department for six years. Before that I worked in the private sector, in a variety of technology roles, including Chief Information Officer, project lead and program lead roles.

Describe yourself in 3 words
That’s a tricky one! I might take more than 3 words here…

  1. Driven
  2. Empathetic. I’m really focused on people, the way I work is more relationship based. Our most powerful resource is our people and I always want to be tuned in to what they’re doing and what they’re thinking.
  3. Serving. I find a lot of value in serving people.

What’s an ideal weekend for you?
I really just like to take the time to unwind; I enjoy a bush walk, taking the dogs out for a walk around the neighbourhood. This is going to sound boring, but I really enjoy reading up on leadership, biographies of interesting people, history, and even things like sports leadership are really fascinating to me.

I volunteer as well – I really find doing my part very fulfilling. It’s powerful to see how much change I can make in someone’s life, just by donating some of my time.

What excites you about the future of The Salvation Army in Australia?
I really love our vision, and the mission is such a central part of what we’re doing. I think that together we have a real chance to build a better future for The Salvation Army.

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