10 Oct HOD PROFILE: RICHARD DE HAAST
Meet Richard de Haast, National Director Aged Care
What is the role of the National Director Aged Care?
My role is to provide leadership and support to the leaders and teams in all our aged care operations around the country. I head up a team of very skilled people who are delighting in caring for people across the country. Our services range from caring for people in their homes to running our 28 aged care facilities and retirement villages.
What are your key priorities?
I am focused on supporting my teams through this transition. I have prioritised confirming people in roles, so they can get back to bringing their full attention to their work. After this, we will start planning our growth and how we can take The Salvation Army ethos and approach to care into new markets around the country.
What were you doing before you took on this role?
I was working at BUPA Health Insurance. I moved from Auckland to Sydney to take up the Regional General Manager role and, most recently, led a number of teams in their customer transformation program. I’ve worked in many different sectors, including spending several years as the Chief Executive at a New Zealand aged care and retirement village organisation.
What’s an exciting thing you’re working on at the moment?
I’m most excited about being able to confirm organisational structures and people’s roles across my teams. This has helped to restore certainty and goodwill back into the business, after an extended period of waiting and uncertainty. With that behind us, we can focus on the bright future ahead.
What do you like about working for The Salvation Army?
I love the Christian ethos of our mission – and I just love the aged care sector.
What do you do enjoy doing?
I like to read for relaxation – fiction mostly – and spend time watching my son Gabriel play sport. I’m looking forward to spending some downtime with Gabriel and my wife Katherine when our daughter Rosemary visits from Auckland.
Is there anything that you would like to say to Salvos around the country at this time?
Everyone needs to hold true to the original vision of the Australia Territory and keep the faith. Change can be difficult but this period will pass and The Salvation Army will be a stronger movement than ever before.