Program Update – Monday 8 October

In this Update

    • Pulse Survey 4 – Summary results available 
    • 100 Days of Prayer & Devotion – Now on Facebook!
    • Don’t Stop the Music
    • HoD Profiles: Lt Col Lisa Venables, and Richard De Haast

     And more!

Pulse Survey 4 Results     

Thank you to the 2257 Salvos who provided their feedback via Pulse Survey 4.

All responses will help inform the way the national transition is implemented and embedded.

Please scroll down to find out who said what.


100 Days of Prayer and Devotion 

100 Days of Prayer & Devotion launched on 24 September. It’s not too late to join with Salvos around the country in this commitment to daily reflection and prayer.

Prayer and devotional resources for the first 25 days can be downloaded here:

The materials can now also be accessed via Facebook. If you have a Facebook account, simply ‘like’ to see the daily posts.

Don’t Stop the Music     

This year, The Salvation Army will build on the success of its Just Brass initiative with a new three-part documentary and campaign.

Established in 2010 and running in over 20 corps nationally, Just Brass provides opportunities for young people to learn a musical instrument whilst also providing support opportunities and building community with both the children and their families. The program, which works by connecting corps with under-resourced schools in their local area, has proven to be an effective way for The Salvation Army to live out its national vision.

Commencing on 11 November, ABC and ABC iView will screen a television series called ‘Don’t Stop the Music’. The series will follow the Challis school in Armadale, Western Australia, as they establish a music program in their school, including their very own Just Brass program in partnership with the Armadale Corps, and will document the impact music has on the lives of these young children.

Following the series, a national instrument donation campaign will be launched, with an invitation for donations of instruments to be left at any of the 350 Salvos Stores nationally. The instruments will be used to establish new Just Brass programs across the country.

Matt Davis, National Director Salvo Stores, said, “This is a great example of The Salvation Army in Australia working together on a national scale to see our vision fulfilled. This partnership between Musica Viva, Salvos Stores and local corps will strengthen our impact and ensure we are introducing music and its many benefits to the lives of children across the country.”

To view a sneak peek of the documentary, click here. Please do not share or save this clip as it is under embargo from the ABC

HoD Profile: Lt Col Lisa Venables 

Meet Lt Colonel Lisa Venables, National Head of Centre for Restoration

What is the Centre for Restoration?
The Centre for Restoration provides support for any person who has been the victim of abuse whilst in Salvation Army care. We take a person-centred approach and our team provides support and guidance through the Complaints Committee process. We’re also part of the National Redress Scheme. 

How has your training and experience helped equip you for the work you are doing today?
While I haven’t worked in this specific area in in the past, I am trained in counselling and pastoral care and have significant experience in those areas.

I have also been a Salvation Army officer for 32 years and through a variety of roles I have developed skills and competencies that help make me a good fit for heading up the Army’s Centre for Restoration work today.

What three words would you use to describe yourself?
Friendly, open and reflective.

What do you like doing for fun?
Shopping, catching up with friends and family, reading, watching movies and my favourite hobby is planning holidays.

What is your prayer for The Salvation Army at this time?
That we would continue to be a movement that loves people deeply and that love will be at the centre of all our programs, practices, policies and interactions with people.

HoD Profile: Richard De Haast

Meet Richard de Haast, National Director Aged Care

What is the role of the National Director Aged Care?
My role is to provide leadership and support to the leaders and teams in all our aged care operations around the country. I head up a team of very skilled people who are delighting in caring for people across the country. Our services range from caring for people in their homes to running our 28 aged care facilities and retirement villages.

What are your key priorities?
I am focused on supporting my teams through this transition. I have prioritised confirming people in roles, so they can get back to bringing their full attention to their work. After this, we will start planning our growth and how we can take The Salvation Army ethos and approach to care into new markets around the country.

What were you doing before you took on this role?
I was working at BUPA Health Insurance. I moved from Auckland to Sydney to take up the Regional General Manager role and, most recently, led a number of teams in their customer transformation program. I’ve worked in many different sectors, including spending several years as the Chief Executive at a New Zealand aged care and retirement village organisation.

What’s an exciting thing you’re working on at the moment?
I’m most excited about being able to confirm organisational structures and people’s roles across my teams. This has helped to restore certainty and goodwill back into the business, after an extended period of waiting and uncertainty. With that behind us, we can focus on the bright future ahead. 

What do you like about working for The Salvation Army?
I love the Christian ethos of our mission – and I just love the aged care sector.

What do you do enjoy doing?
I like to read for relaxation – fiction mostly – and spend time watching my son Gabriel play sport. I’m looking forward to spending some downtime with Gabriel and my wife Katherine when our daughter Rosemary visits from Auckland.

Is there anything that you would like to say to Salvos around the country at this time?
Everyone needs to hold true to the original vision of the Australia Territory and keep the faith. Change can be difficult but this period will pass and The Salvation Army will be a stronger movement than ever before.

National Chief Financial Officer appointed    

Ian Shinkfield has been appointed as National Chief Financial Officer (CFO). 

Ian has been Interim CFO for The Salvation Army in Australia since July 2018. He is an experienced CFO with a proven track record of delivering key outcomes and leading diverse teams in times of organisational change.

Read more about Ian in next fortnight’s National Transformation Update

What’s that mean?     

Our journey towards becoming a single national territory has generated some new terminology. Last week we shared with you a list of acronyms. This week, we have published a glossary of terms to help everyone navigate the new world. To download the glossary of terms please click here.

If you have a term that you’d like included, send us an email at or

Thank you to seconded officers  

(L-R Captain Erica Jones, Captain Darren Aitken, Major Peter Sutcliffe, Lieutenant Christopher Marsh, Captain Katie Ryan, Lieutenant Taryn Singer)

The Transition Support Team would like to thank the six officers who spent September on secondment, working on the national transition program.

Each officer made a valuable contribution and was very generous in sharing their knowledge and skills.

Duplicate emails 

Due to factors outside our control, some individuals receive this email more than once. We thank you for your patience as we work to resolve this technical hitch.

Stay in touch 

You can keep up to date with the latest news and information about the national transition program by visiting our website (, or via Others magazine ( online or in printed copy).

You can also contact us directly through our mailbox:

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